Terms of service
Terms and Conditions
Last Updated: July 3, 2025
Welcome to CozyComfort. By accessing or using our website, https://cozycomfort.co.uk , you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Overview
These Terms and Conditions govern your use of our Site, products, and services provided by CozyComfort ("we", "us", or "our"). By accessing or purchasing from this Site, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
2. Products and Services
We make every effort to display accurate descriptions and images of our furniture products. However, slight variations in color, size, and texture may occur. All products are subject to availability, and we reserve the right to limit quantities or discontinue items at any time without notice.
3. Pricing and Payments
All prices on the Site are listed in [Currency] and are inclusive/exclusive of applicable taxes [edit accordingly]. CozyComfort reserves the right to change pricing without prior notice. Payment must be made in full at the time of order unless financing options are used through third-party providers.
4. Order Processing and Delivery
Orders are processed within 2-4 business days and shipped according to the selected delivery method. Delivery dates are estimates and not guaranteed. Delays due to external factors such as weather, logistics, or supplier issues are beyond our control. You are responsible for providing accurate delivery information.
5. Returns and Refunds
We accept returns within 14 days of delivery for eligible products in original condition. Custom or made-to-order items may not be eligible for return unless defective. Return shipping costs may apply. Refunds will be processed to the original payment method within 7 business days after the item is received and inspected. See our [Return Policy] for more details.
6. Warranty
Our products come with a [12]-month limited warranty covering manufacturing defects. This does not cover damages caused by misuse, accidents, modifications, or normal wear and tear. Please refer to our [Warranty Policy] for detailed terms.
7. User Conduct
You agree not to use the Site for unlawful purposes or in any way that may harm, disrupt, or misuse our services or content. We reserve the right to terminate access to the Site for violations of these terms.
8. Intellectual Property
All content on the Site—including images, logos, designs, text, and software—is the property of CozyComfort and protected under intellectual property laws. You may not use or reproduce any content without written permission.
9. Third-Party Links
Our Site may contain links to third-party websites for your convenience. We are not responsible for the content, terms, or privacy practices of these external sites.
10. Limitation of Liability
To the maximum extent permitted by law, CozyComfort shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on the Site. Continued use of the Site after changes constitutes your acceptance of the revised terms.
12. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law principles.
13. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 Email: Sales@cozycomfort.co.uk
📞 Phone: 07304187773