Terms of Service

Welcome to Cozy Comfort. These Terms & Conditions govern your use of our website and the purchase of our products, including beds, sofas, chairs, tables, and other furniture items. By accessing our website or placing an order, you agree to these terms.

1. About Us

Cozy Comfort is a UK-based furniture brand operating in accordance with UK and EU consumer laws.

2. Products & Descriptions

We make every effort to display accurate product descriptions, images, dimensions, and prices. Minor variations in colour, texture, or finish may occur due to lighting, screen settings, or manufacturing processes.

3. Pricing & Payment

All prices are listed in GBP (£) and include applicable UK VAT unless stated otherwise. We reserve the right to change prices at any time. Payment must be completed at checkout using our secure payment gateways.

4. Orders & Acceptance

An order confirmation email does not constitute acceptance. We reserve the right to cancel or refuse an order due to stock unavailability, pricing errors, or suspected fraud.

5. Delivery

Estimated delivery times are provided for guidance only. Delays caused by logistics partners, weather, or unforeseen circumstances are not our liability. Risk passes to you upon successful delivery.

6. Cancellations

Orders may be cancelled before dispatch. Once dispatched, cancellations are subject to our Refund & Return Policy.

7. Warranty & Liability

Our products come with statutory warranties under the UK Consumer Rights Act 2015. We are not liable for indirect or consequential damages beyond what is permitted by law.

8. Intellectual Property

All website content, images, branding, and text are the property of Cozy Comfort and may not be used without written permission.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to UK courts.