Privacy Policy

Cozy Comfort respects your privacy and is committed to protecting your personal data in accordance with the UK GDPR and EU GDPR.

1. Information We Collect

• Name, billing & delivery address

• Email address & phone number

• Payment details (processed securely by third parties)

• IP address, browser type, and website usage data

2. How We Use Your Data

• To process and deliver orders

• To communicate order updates

• To improve our website and services

• For legal and accounting obligations

3. Legal Basis for Processing

We process your data based on contract performance, legal obligations, consent, and legitimate interests.

4. Data Sharing

Your data may be shared with delivery partners, payment processors, and IT service providers. We never sell your personal data.

5. Data Retention

We retain personal data only as long as necessary for legal, contractual, and business purposes.

6. Your Rights

You have the right to access, correct, erase, restrict, or object to processing of your data, and to request data portability.

7. Cookies

Our website uses cookies to enhance user experience and analytics. You can manage cookie preferences in your browser.

8. Contact for Privacy Matters

For privacy-related concerns, contact us at: sales@cozycomfort.co.uk